FAQs

Simply write to us using the form in the "Contact us" section or at the address: info@smoking-cocktail.com

Your order will be shipped within 24H/48H and delivered within 10 to 15 business days.

You will receive a notification at that time!

We ship worldwide.

Our parcels are delivered by your local courrier.

All orders will therefore be delivered according to the route of your local courier.

No need to worry! Your parcel will be left in your letterbox, if it can fit. If not, it will be waiting for you at the post office.

If your package has not yet been shipped, please let us know as soon as possible and we can update the address.
If it has already left, we unfortunately cannot make any further address changes.

To apply your discount code, you first need to validate your cart by clicking on "Payment", which will confirm your selection of products. Once you are on the payment page, you can enter your discount code.

As soon as you enter the code, the price will change to show a new total with discount applied.

This website is 100% secure. We could even say it is 300% secure.

Here's why :

The website you're currently visiting is on an HTTPS server (the small green lock on the far left side of the page's URL shows you that).

In terms of payments, we use Stripe, which provides a secure payment process.

To sum up, you can order safely and securely. ย 

Customer satisfaction is our priority!
If you are not satisfied for any reason, please send us a message to the following address: info@smoking-cocktail.com
Our team will be happy to answer you in order to help you as best as possible.

Please note however that any orders that have been used, unsealed or removed from the packaging are not eligible for a refund.

You just have to notify us before the order is shipped to the address : info@smoking-cocktail.com or on our form by clicking here